Wag of the Week- Ultimate Recovery Lounge

Olivia Preston
Jul 22
3 min read

From the day I first popped into the lounge, Lauren (the owner) and I instantly clicked, and she's been a very good friend ever since! I also work the occasional shifts in the lounge, normally to assist with any events or late bookings.

What I personally love about URL is compared to the bigger, mainstream places, it has an intimate, almost home-like feel. What I mean is, how many people can say after a sauna/ice bath that they can then stick around, grab a complimentary hot drink or juice, and just relax- whether thats chatting at the counter sat down, or sitting on the comfy chairs in front of the TV!

The first time I visited, I ended up staying and chatting with Lauren and her husband Bryan for a good couple of hours! Plus, I always find the Scottish (them) and English (me) get along!

These are a couple of my own photos while visiting the lounge (below).

Fun fact- the first picture is a date night I had with my boyfriend (he was very much enjoying being the model). It was such a relaxing thing to do together!

Now to familiarise yourself with the lounge and how it started...

What services are provided at URL?

Luxury Private sauna/Ice Recovery

IV vitamin infusions (RN lead)Compression boots

Barista Coffee

Why did you start your business?

As a registered nurse for the last 20+ years, caring for people has always been at the heart of what I do. I wanted to create more than just a recovery space, I wanted somewhere people could slow down, feel supported and take time for themselves. Having experienced my own health challenges, I understand how important it is to feel listened to and cared for and make time for quiet. Ultimate Recovery Lounge is a place where people can focus on both their physical and mental wellbeing.

What are you most proud of?

I’m most proud of the community we’ve created. Seeing clients return not only because they enjoy the therapies, but because they feel comfortable, welcomed and genuinely cared for, means everything to me. Knowing people trust us with their health and wellbeing is something I never take for granted.

What motivates you?

Helping people become the best version of themselves. As an empath and a Mental Health First Aid provider, I know that sometimes people need more than a treatment, they need someone to listen. Whether someone comes in for recovery, IV infusion or simply a coffee & chat, I want everyone to leave feeling a little lighter than when they arrived.

What’s something people don’t see behind the scenes?

While people see the relaxing environment, they don’t always see the hours of research, planning and care that go into every appointment. As a registered nurse, I’m always learning to ensure we provide safe, evidence informed care. But also Ultimate Recovery Lounge has become a safe space where people can switch off, have a laugh, open up or simply enjoy some quiet time without judgement.

Your business in 3 words?

Relax, Recover, Reset

Coffee (or not) order?

Almond FW

Most chaotic business owner moment?

Had many chaotic moments – but building our beautiful relaxing lounge from scratch (most of the fit-out work was done by my husband) and learning how to be a business owner and everything that goes with it - is crazy but worth every minute.

Favourite way to unwind?

Family time, holidays, beach walks and sauna obviously - quality quiet time to reset from the world

What’s always in your work bag?

Laptop – nut bars/snacks – water bottle – electrolyte sachet

Biggest lesson from business ownership?

Don’t be afraid to ask for help and trust the process. You need to be resilient, adapting when things don’t go to plan.

Advice to women starting out?

Remember to celebrate the small wins

What makes your business different/ unique?

As a registered nurse evidence-based practice is at the core of everything we do. What makes Ultimate Recovery Lounge different is the environment we have created, its more than just another recovery place, it’s a private welcoming space to slow down recharge and feel cared for. Connection is just as important as the treatments.

Your dream day off?

Spending time with the family, beach walk or hike getting fresh air and exercise.

Nice food probably Thai and sunset – simple and slow days are my favorite.

Favourite sweet treat?

GF caramel slice or sticky date pudding

(I have a very sweet tooth)

For WAGSS followers- You use the code WAGSS20 and you'll receive a massive 20% off your booking. So, no excuses not to get yourselves and friends/family/partners booked in! Private rooms hold up to four people, but larger (private) bookings may be requested.